Trust Corporation is committed to protecting your personal information when you use our services and website. This Privacy Statement relates to our use of any personal information you provide through the Trust Corporation website.
In order to provide you with the best experience, we are sometimes required to collect information about you.
Trust Corporation is committed to safeguarding your personal information. Whenever you provide such information we are legally obliged to use your information in line with all laws concerning the protection of personal information including the Data Protection (Bailiwick of Guernsey) Law, 2001.
What information will Trust Corporation Collect about me?
When you sign up to participate in or receive a service from Trust Corporation we may ask for personal information about you. This can consist of your name, email address, postal address or website URL. Different services may ask for different information.
By entering your details in the fields requested, you enable Trust Corporation to provide you with the services you selected.
How will Trust Corporation use the information they collect about me?
Trust Corporation uses your personal information in a number of ways including the following:
- to contact you about a submission you have made to the website, including any content you provide
- to personalise the way we present content to you
- to analyse and improve the services offered on Trust Corporation
When will Trust Corporation contact me?
Trust Corporation may contact you:
- In relation to any service you have signed up for
- where you have opted to receive further correspondence
- in relation to a contribution you have made on to Trust Corporation
You may opt‑out of receiving marketing material and other information from us at any time.
Will Trust Corporation share my personal information with anyone else?
We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). Trust Corporation does not sell or otherwise transfer any personal data to commercial companies or other organisations, with the exception of web statistics (see below) which is hosted and managed by a third party company (Google, Inc). We collect this information to help us understand how the website is used in order to maintain and improve it and to deal with your requests such as managing your account(s) and providing you with information about products and services.
Cookies, Web Statistics and third party monitoring
Trust Corporation maintains continuous logs of its web server activity. These log files include the details of website users’ IP address, browser type and page last visited etc. The log files are used to analyse how the website is being used by visitors and may be kept in an anonymised form for historical records.
Trust Corporation website uses hosted web analytics software. This hosted service is provided and managed by a third party company (Google, Inc). The service ‘Google Analytics’ uses ‘cookies’ (a text file sent to users’ computers as they browse our website) to help analyze how users navigate our website. The information generated by the cookie regarding our website (including IP addresses) will be anonymised and transmitted to and stored by Google, Inc. on servers that may be hosted in the United States. Google, Inc. will use this information for the purpose of evaluating use of our website, compiling reports on website activity for website operators and providing other related services to Trust Corporation.
Offensive or inappropriate content on the Trust Corporation website
If you post or send offensive, inappropriate or objectionable content anywhere on or to Trust Corporation, or otherwise engage in any disruptive behaviour on Trust Corporation, Trust Corporation may use your personal information to stop such behaviour.
Where Trust Corporation reasonably believes that you are or may be in breach of any of the laws of Guernsey (e.g. because content you have posted may be defamatory), we may use your personal information to inform relevant third parties such as your employer, school email/Internet provider or law enforcement agencies about the content and your behaviour.
How long will Trust Corporation keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant service. Where you contribute to Trust Corporation Trust Corporation will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.
Can I find out what personal information Trust Corporation hold about me?
Under the Data Protection Law you have the right to request a copy of the Personal information Trust Corporation holds about you and to have any inaccuracies corrected. (We charge £10 for information requests and will require you to prove your identity with 2 pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files.
Contacting Trust Corporation
Post: Trust Corporation of the Channel Islands Limited, PO Box 665, Roseneath, The Grange, St Peter Port, Guernsey GY1 3SJ
Phone: +44 (0)1481 730 430